Privacy policy
Effective Date: June 16, 2026
At Dolce Naturals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, purchase our products, or interact with our services.
1. Information We Collect
Personal Information
We may collect the following personal details:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Payment Information
Order Information
Information related to your purchases, including:
- Products Purchased
- Order History
- Payment Confirmations
- Refund and Exchange Details
Device Information
Technical information collected when you visit our website:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Analytics Information
2. How We Use Your Information
We use your information for the following purposes:
- Processing and fulfilling orders
- Delivering products and services
- Providing customer support
- Sending order confirmations and updates
- Improving our website and shopping experience
- Preventing fraud and unauthorized transactions
- Complying with legal obligations
- Sending promotional offers and marketing communications (with your consent)
3. Sharing of Information
We may share your information with trusted third parties, including:
- Payment Processors
- Shipping and Logistics Partners
- Website Hosting Providers
- Marketing and Analytics Service Providers
- Legal Authorities, when required by law
We do not sell your personal information to third parties.
4. Cookies & Tracking Technologies
Dolce Naturals may use cookies and similar technologies to:
- Improve website performance
- Remember customer preferences
- Analyze website traffic
- Provide personalized experiences
You can disable cookies through your browser settings at any time. Please note that some website features may not function properly if cookies are disabled.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Request a copy of the data we hold about you
To exercise any of these rights, please contact us using the details provided below.
7. Children's Privacy
Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Changes to This Privacy Policy
Dolce Naturals may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Dolce Naturals
Email: wecare@dolcenaturals.com
Website: www.dolcenaturals.com
We will make reasonable efforts to respond to your inquiries in a timely manner.